AI-Enabled Content is King: Lessons Learned at the 2024 KM&I Conference
The buzz around AI-enabled content and knowledge management was all over the place at this year’s [...]
READ MOREMaximize the Value of AI with the First AI Enablement Platform: BA Insight
It’s been a heck of a year for emerging tech, and as we’re looking toward 2025, [...]
READ MORECopilot Agents: Extending the Possibilities with Microsoft’s Offering and Graph Connectors
Just when you thought you were catching up with all the AI terminology, another concept surfaces: [...]
READ MORENot Another Copilot: Unmasking the Newest Buzz Term in Generative AI
It seems like every day the world of AI brings a new buzzword, trend, or overused [...]
READ MOREWhich AI Platform is the Best for Your Organization?
AI Platform Comparison: Microsoft Copilot for 365, Copilot Studio or Azure Open AI Studio? Earlier this [...]
READ MOREContent Search Solution: 12 Reasons to Buy Instead of DIY
When organizations are inundated with vast amounts of digital information, managing and accessing content has become [...]
READ MOREAI-Powered Vector Search: Unlocking the Future of Content Retrieval
Searching for something you need to get your job done can often feel like digging through [...]
READ MOREMaking the impossible possible: BA Insight at ILTACON 2023
The Upland team always looks forward to ILTACON. We attend this premier legal technology event every [...]
READ MOREThe buzz around LLM machine learning, OpenAI, Bedrock, & ChatGPT: what does it all mean?
Generative AI. LLM machine mearning (Large Language Models). OpenAI. ChatGPT. Amazon Bedrock. Microsoft Copilot. The buzz [...]
READ MOREExpose hidden content and exploit expertise with workforce productivity software.
Upland BA Insight’s workforce productivity software is a game changer for knowledge management. In the modern business [...]
READ MOREData Intelligence Strategy: 3 Steps to Save Time and Money
Data Intelligence refers to the tools and methods organizations use to better understand the information they [...]
READ MOREFlash to the Future: The Implications of Generative AI and Enterprise Search
I’m showing my age somewhat, but when I was at school, Google search was only just [...]
READ MOREYou Can Have Your Cake and Eat It Too! (Part Three)
As I promised in my last blog, I will discuss real-world examples of hybrid search deployment [...]
READ MOREYou Can Have Your Cake and Eat It Too! (Part Two)
As promised, this is a follow up blog about a deployment at one of the world’s [...]
READ MOREYou Can Have Your Cake and Eat It Too! (Part One)
Awhile back, I wrote a three-part blog series on federation. (Part One: “Make Federation a Part [...]
READ MOREFocus on the “Strategy” – Digital Transformation and Microservices
During my regular industry reading, I noticed that Digital Transformation continues to be a hot button [...]
READ MOREBenefits of a Unified Hyperautomation Platform
In my previous blog, I covered some of the challenges and limitations with hyperautomation solutions in [...]
READ MOREThe Limitations of First-Generation Hyperautomation Platforms
In this blog, I discuss the limitations of existing first-generation standalone Automation and Integration platforms. In [...]
READ MOREDeliver AI-powered Application Search with Azure Cognitive Search and BA Insight (Guest Blog)
Data is growing exponentially, and over 90% of data is unstructured1, creating a challenge for organizations [...]
READ MOREThe Smart Mother: Connecting the Knowledge!
If someone had said to me at the start of the year that Brexit would not [...]
READ MOREIs a Single Pane of Glass Really Enough?
In part two of my blog series, I discussed how the single index is going the [...]
READ MOREIs the Single Index the Next Dinosaur?
After my last blog, I received several questions about use cases for a federated approach. So, [...]
READ MOREMake Federation a Part of Your Single Pane of Glass
I have been in the enterprise search market for over a decade and have had the [...]
READ MOREAzure Cognitive Search – A Next Generation Platform for Enterprise Search
Azure Cognitive Search is a cloud search service with built-in AI capabilities that enrich all types [...]
READ MOREThree Ways to Quickly Improve Your Search Experience
Ask yourself this – do you want to live in a world where you spend hours [...]
READ MOREYour Parent’s World is Not Your World
So, day one of London’s Taxonomy Bootcamp 2019 is well under way. Every day is a [...]
READ MORESearch Orchestration: A Deep Dive
Search orchestration is a heavily used method for querying multiple search indices at once, and then [...]
READ MOREEverything That Was Sci-Fi When I Was a Kid is Now Real
I was delighted to recently join the BA Insight Shared Insights Podcast to talk about how [...]
READ MOREWhy Does Enterprise Search Have Such a Negative Reputation?
This month is my six year anniversary at BA Insight, and during these years, after many [...]
READ MOREA Picture is Worth More Than a Thousand Words
I am asked more and more by my clients and prospects if we can help them [...]
READ MOREOur Customers Are “Visionaries”
I am a technologist at heart who has always been extremely interested in working with customers. [...]
READ MOREVegas, Baby: SharePoint Conference 2019!
To quote the Grateful Dead, “What a long strange trip it’s been.” I am getting very [...]
READ MORE2019 Contrary Predictions
It seems that at the start of every year, people spend time predicting what will happen [...]
READ MORELooking in the Rear View Mirror
For the past four years, my esteemed colleague Jeff Fried has posted a blog on his [...]
READ MOREWhen Search Results Look Like a Jungle
Raise your hand: How often do you review the title of, say, the Word document you [...]
READ MOREState of AI Report Should Thank the Search Market – Deloitte
Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” [...]
READ MOREWhy Can’t I Just Ask a Question?
Why don’t computers work like people think? Why can’t I just ask a simple question when [...]
READ MORESimplifying Intelligent Search Deployments Through Robust Information Architecture
Simply put, how much effort, energy, and forethought you invest in the content strategy and overall [...]
READ MORETech Disruption in 2018
Forbes recently posted an interesting article on nine disruptive tech breakthroughs in 2018. I found it [...]
READ MOREEnterprise Integration as a Stepping Stone to Solving Enterprise Search Problems
According to AIIM (Association for Information and Image Management), the definition of enterprise search is: “The [...]
READ MOREAre We in an AI Revolution? Part Three of Three
Welcome to part three of “Are we in an AI revolution?”. If you haven’t already, be [...]
READ MOREAre We in an AI Revolution? Part Two of Three
Welcome to part two of “Are we in an AI revolution?”. If you haven’t done so [...]
READ MOREAre We in an AI Revolution? Part One of Three
It seems that no matter where you look, AI is the subject that is being talked [...]
READ MORELet’s Get Personal
I remember becoming interested in joining BA Insight a couple of years ago. At that time, [...]
READ MOREThe Microsoft Search Ecosystem – An Outsiders View (Part Two)
Beyond SharePoint In part one of this post, I looked at the state of Search as [...]
READ MORESlowly We Turn, Step by Step…Time to Talk Facebook
Facebook is Getting Serious About Business I don’t know if you’ve noticed, but Facebook is starting [...]
READ MOREAutomating Text Analytics
We’ve all read the stats about how much of the content currently being generated and managed [...]
READ MOREThe Art of Listening
The most important part of my job is listening, not selling. Several months back, I was [...]
READ MOREThe Microsoft Search Ecosystem – An Outsider’s View (Part One)
In this two-part post I’ll try to explain, compare, and contrast the different search solutions available [...]
READ MORETwo Search Luminaries Join Our New Advisory Board
I’m delighted that Matthew McDermott and Kevin Watters have joined BA Insight’s Advisory Board. Both are [...]
READ MOREOne Year Later: Now There Are Three
Way back in the middle of 2017, my colleague Jeff Fried participated in an exclusive member [...]
READ MOREHackers Are Patient and Persistent – Your Employees Are Not
After having a great ride in cyber security for over four years, I was excited to [...]
READ MOREReflections on Elastic{ON} 2018
Elastic{ON} 2018 just concluded, and what a great week it was. We at BA Insight started [...]
READ MOREImage Recognition and Image Search: A Picture is Worth a 1000 Words
Don’t you just hate it when you cannot find the content you are looking for? You [...]
READ MORESearch Predictions for 2018
New Year’s predictions are a longstanding tradition, dating at least back to the 16th century French [...]
READ MOREThe New Rule for Search-Driven Taxonomies
The goal of the KISS Taxonomy is to improve the search user experience, as well as [...]
READ MOREWhat Can You Crawl in Office 365?
As organizations move toward the cloud, there has been some confusion around management and optimization of [...]
READ MORETapping into the Cognitive Services Arms Race: Our Best-of-Breed Strategy
You hear about AI, machine learning, and cognitive services from every direction these days. Personally, I’ve [...]
READ MOREA Perspective on our Best-of-Breed Approach
When I’m asked what makes BA Insight special, I talk about our talented and dedicated employees, [...]
READ MOREIs KISS Taxonomy the Next Big Thing for Improving the End User Search Experience?
In this blog I will be introducing the KISS Taxonomy Implementation (KTI). Be sure not to [...]
READ MOREDirections in Cognitive Search
Cognitive Search Starts with Understanding Search Cognitive search, and indeed, the entire new wave of cognitive [...]
READ MORESmartHub and Our “Best of Breed” Approach
We recently announced a new product called SmartHub (you can read the announcement here). This is [...]
READ MOREThe Increasingly Intelligent Search Experience
How much time do you spend searching for the right content? According to one study, knowledge [...]
READ MOREThe Important Role of Search Analytics
Adoption and engagement are quickly becoming the most discussed topics in the SharePoint community. Why? Because [...]
READ MOREIt Should Be All About Me!
In my last blog, I discussed why search connectors are the backbone in delivering an “Intelligent [...]
READ MOREI See a Pattern Here…
Two of my colleagues recently published blog articles that I would like to piggy back on. [...]
READ MOREMy First Podcast – The Evolution of Legal Technology (and my kids STILL don’t think I’m cool)
I recently participated in my first podcast on the BA Insight Shared Insights show. I discussed [...]
READ MOREIntroducing Search for Dynamics
Last week we announced a new application, Search for Dynamics (you can read the announcement here). Search for [...]
READ MOREThe Most Satisfying Part of My Job…
One of the great things about being a B2B sales professional is being involved in the [...]
READ MOREManaging Metadata: Don’t Make It Harder Than It Needs to Be
My colleagues Don Miller and Mark Aschemeyer published their perspectives about the importance of metadata and [...]
READ MOREWhy Use a Database When You Can Use a Search Index?
Do you ever feel like change sneaks up on you? Or feel surprised at how much [...]
READ MOREPutting the Cart Before the Horse
Full disclosure before I begin. I have known my colleague Don Miller for almost 13 years. [...]
READ MOREThe Search for Intelligent Search – Is it Delve?
“Jeff, do you have any insight into how people really use Delve? People are asking me [...]
READ MOREThe Magical Answer to Search the INTRANET the Same Way you Search the INTERNET
We use search every hour and every day of the week, and it is awesome because [...]
READ MOREGoing Mobile – Introducing our New Release of Visual Refiners
Today BA Insight announced a new version of our Visual Refiners application (you can read the [...]
READ MOREAdding Machine Learning – Introducing our New Release of AutoClassifier
Last week we announced a new version of our AutoClassifier (you can read the announcement here). [...]
READ MORENext-Generation Analytics
Today BA Insight announced a strategic and exclusive partnership with NGAGE Intelligence to develop a Next-Generation [...]
READ MORETop 10 Predictions for 2017
In my previous blog article, I set the stage for this year’s predictions by looking at [...]
READ MOREPredicting the Future
It’s that time again. It’s become a bit of a tradition to lay out predictions for [...]
READ MOREWhy is Your SharePoint Intranet User Adoption Not Even CLOSE to What You’d Like?
In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few [...]
READ MORESharePoint 2016 Just Got A Whole Lot Less Ugly: Feature Pack 1
Back in March I did an analysis of “the Good, the Bad, and the Ugly” of [...]
READ MORESuccess Factors for Enterprise Search
One of the things I get asked most often is “What Makes Good Enterprise Search”? Every [...]
READ MOREThe Future of SharePoint is Here – Is It Intelligent?
The Microsoft Ignite conference was a whirlwind – vastly broad in the range of content, and [...]
READ MOREYour Intranet: Love it or Hate it?
Working at BA Insight I talk to customers and prospects every day about the challenges they [...]
READ MOREHow Can Your Intranet Be Intelligent?
Intranets may seem like an old concept, but they’re having a resurgence. The number of intranet “renovation” [...]
READ MOREStats Show Enterprise Search is Still a Challenge
During my tenure at BA Insight, which is approaching three years, I have read lots of [...]
READ MORESharePoint Olympics: How to Win a SharePoint Intranet Gold Medal
I love sports, no matter what sport it is. I love watching them and playing them, [...]
READ MOREThe Evolution of SharePoint
I’m not an IT guy. There, I said it. I’m not a programmer or a developer. [...]
READ MOREEnterprise Search Benchmarks for Success
At BA Insight, my team and I are often asked which metrics should be used to [...]
READ MORE