At BA Insight, we have the pleasure of working with customers from lots of different industries and backgrounds. Every so often, we see certain concepts converge and seemingly bubble up at the same time, across industries.Continue reading
I have a tablet, a mobile, a laptop, and a smart watch. I work not only from home but also as a passenger in a car or whilst on the tube, plane or train. I work in the mornings, the afternoons, the evenings and sometimes over the weekend.Continue reading
For years I, and my colleagues at BA Insight, have been promoting the core idea that enterprise search and intranets are not about the search engine technology, but about the user’s experience with the implementation of the overall application.Continue reading
The commoditization of search engines - driven by open source, Microsoft, and Google themselves - turned the GSA into a mediocre business proposition for Google. The GSA is a tiny rounding error on the financials of what just became the world's most valuable company.Continue reading
Trade show weeks can be long ones, but they often lead to positive outcomes and end up being worth the effort and time away. I find it helpful to evaluate each event upon returning home, hoping to identify what were good uses of time, and what I would change if I had to do them again.Continue reading
I was honored to recently be invited to participate in an IT Unity search panel along with Dan Holme (who organized all of Unity Connect Online), Agnes Molnar of Search Explained, and Cem Aykan (the Microsoft program manager behind Delve).Continue reading
SharePoint is perhaps the most widely used portal platform in the world, and with good reason. The user interface is highly configurable, it provides powerful capabilities for content collaboration, and has a world class search engine embedded within it. The native tools within SharePoint provide a core set of capabilities, but leveraging those to meet user expectations can involve some heavy lifting.
Chances are that for many years now your organization has been utilizing analytics tools such as Google Analytics to make smarter decisions about your website. The data you’ve gathered has helped you create a better experience for your visitors.
We all have specific subject expertise but as the world gets more complex, finding the right person to help you solve a specific problem becomes challenging. I thought it would be helpful to take a step back and ask the question, what makes an expert?
The upcoming European SharePoint Conference is taking place November 9-12, 2015 in Stockholm and will feature the annual prestigious European SharePoint Community awards. The European SharePoint Community is a group of SharePoint thought leaders and enthusiasts who are committed to sharing best practices, new innovations and the latest SharePoint resources.
In my last blog article, I outlined how to use our connectors with Microsoft’s new Cloud SSA to get external content into a consolidated index hosted in O365. This way you can field Intranets and Portals that provide easy access to everything employees, partners or customers need.
On average, only 28% of the information that workers need resides in SharePoint or O365. The majority is spread across multiple line-of-business systems both on-premises and in the cloud. Intranets and Portals are expected to provide easy access to everything employees, partners or customers need – so what to do? Moving it all to O365 is rarely an option.
A big part of my job involves describing and demonstrating features of new and existing products, and explaining to people how those features might be used to make their users more productive. In April we announced a new product called User Generated InfoSites that has changed the way I go about this somewhat. I’ve demonstrated this dozens of times, and now, rather than doing what I would normally do and describing potential use cases, I simply describe the functionality and the audience comes up with their own use cases– I don’t have to tell them how this will make them more productive, they tell me.