Connect Knowledge with Seekers
Internet-like Microsoft Teams search for enterprises who want their organizational knowledge to be askable, powered by Microsoft Teams
Is your organization’s knowledge askable? Most IT Leaders are mired with internal complaints because knowledge workers can’t find what they’re looking for searching store-by-store. Not having the information they need prevents them from getting their jobs done and creates a poor employee experience.
Help your enterprise get a return on information. Give your teams an internet-like search capability so they can find what they need – turning frustrated employees into productive teams who can tap business knowledge just by asking.
Provide your organization powerful productivity tools and access to critical knowledge from within Teams, independent of where they reside.
Personalized
Connected
Maximize productivity and value from Microsoft Teams search by providing easy access to enterprise information.
- Search Bot: The search bot leverages analytics data to suggest a query previously executed by other users or suggest a more/less restrictive query depending on the situation.
- Natural Language Query: Users can find information by making requests as if they were speaking to a person.
- Document Previews: With a single query, find relevant documents as well as relevant pages within those documents. Each page is fully hit highlighted, using color coding for different terms.
- Personalized and Relevant Information Delivery: Tap into each user’s context to provide personalized dashboards and highly relevant results.
- Machine Learning-Based Recommendations: Includes capabilities such as autocomplete, similar searches, and recommendations to make search smarter.
- Out-of-the-box Connectors: Connect to content repositories, applications, and databases with 90+ out of the box connectors.
- Analytics: User Interactions, content interactions, queries, and more to provide administrators with insight to help them improve user experience.
BA Insight’s AI-driven Microsoft Teams search enables contextual, enterprise-wide search to provide users instant access from the Microsoft Teams, Team and Conversations Tab.
Provide employees with access to the knowledge that they need, directly in Teams, rather than having to spend time searching many different systems.
Implement a single-source-of-truth so that users are aware of all relevant results. This results in a tremendous reduction in the number of applications and websites required to support business operations, effectively lowering costs while increasing employee efficiency.
Give your sales team a solution that immediately provides up-to-date knowledge and expertise from across the organization that they need to drive their sales motion.
Push the right information at the right time to Sales or Support teams based on roles, location, interest and customers/prospects that they are working on.
Create Information Hubs for product roll-outs, coaching, and employee on-boarding that includes information from multiple applications.
Use Teams channels to reduce isolated email interactions, providing the right information at the right time to customers, prospects and colleagues through connectivity to enterprise wide information, thus making it searchable and reusable in the future.