Tag Archives: Artificial Intelligence

AI-Enabled Content is King: Lessons Learned at the 2024 KM&I Conference

BA Insight rep at the 2024 KM&I Conference

The buzz around AI-enabled content and knowledge management was all over the place at this year’s KM&I for Legal conference, where several prominent firms showcased their latest initiatives. I was on the ground in New York with the Upland BA Insight team and spent the week soaking up a ton of information, while finding time […]

Maximize the Value of AI with the First AI Enablement Platform: BA Insight

coworkers explore BA Insight's AI Enablement Platform

It’s been a heck of a year for emerging tech, and as we’re looking toward 2025, I’m getting the sense that a lot of our customers are burnt out regarding AI. Everyone’s still excited, but can you feel it? After months of nonstop headlines, many of us are beginning to come down with a case […]

Copilot Agents: Extending the Possibilities with Microsoft’s Offering and Graph Connectors

Unpacking Copilot Agents

Just when you thought you were catching up with all the AI terminology, another concept surfaces: Copilot Agents. While the buzzword “Copilot” has already become synonymous with AI-driven assistance, it’s worth pausing and exploring this next evolution in this ever-growing space. What makes Copilot agents so different? And how can Microsoft’s approach extend into a […]

Not Another Copilot: Unmasking the Newest Buzz Term in Generative AI

Unpacking Copilot Agents

It seems like every day the world of AI brings a new buzzword, trend, or overused phrase. Although the term isn’t necessarily new, the newest word to enter the arena is “Copilot”. But what exactly is the context of the word Copilot in the world of generative AI? What’s the substance behind the buzz? Let’s […]

Which AI Platform is the Best for Your Organization?

AI platform comparison

AI Platform Comparison: Microsoft Copilot for 365, Copilot Studio or Azure Open AI Studio? Earlier this week, we heard from Modern Work leaders like Jeff Teper and others, releasing more news on Copilot for 365, Copilot Studio, and more at the Microsoft Build Conference! We came with one takeaway: the AI buzz is louder than […]

AI-Powered Vector Search: Unlocking the Future of Content Retrieval

Woman using vector search on laptop in office

Searching for something you need to get your job done can often feel like digging through an endless mountain of knowledge. Unfortunately, most searches rely on keyword matches, so you need to know exactly what you’re looking for to locate it quickly and efficiently. Without precise terminology, you waste countless hours unearthing irrelevant information. When […]

Making the impossible possible: BA Insight at ILTACON 2023

BA Insight at ILTACON

The Upland team always looks forward to ILTACON. We attend this premier legal technology event every year without fail, and each year we’re excited to meet up with old friends, connect with new faces, and be a part of the hustle and bustle of the week. Keep reading for everything you missed from BA Insight […]

The buzz around LLM machine learning, OpenAI, Bedrock, & ChatGPT: what does it all mean?

Man shows coworker how to use LLM Machine Learning AI

Generative AI. LLM machine mearning (Large Language Models). OpenAI. ChatGPT. Amazon Bedrock. Microsoft Copilot. The buzz out there right now is deafening. But what does it all mean? I have been in technology sales for almost 30 years. In that time, I have witnessed amazing technological advancements. I experienced the dot.com bubble firsthand.    Way before […]

Deliver AI-powered Application Search with Azure Cognitive Search and BA Insight (Guest Blog)

AI with Auzre and BA Insight

Data is growing exponentially, and over 90% of data is unstructured1, creating a challenge for organizations to find and surface the right information to their customers. What organizations need is a solution that enables them to uncover latent insights from all their content by quickly identifying relevant information and meaningful patterns. Knowledge mining is a […]

Azure Cognitive Search – A Next Generation Platform for Enterprise Search

Azure Cognitive Search is a cloud search service with built-in AI capabilities that enrich all types of information to easily identify and explore relevant content at scale. It has a rich set of features, including instant scaling, AI integrations, and complete code flexibility, making it worthy of consideration beyond its initial developer focus. As a […]

Three Ways to Quickly Improve Your Search Experience

Ask yourself this – do you want to live in a world where you spend hours unsuccessfully searching for information, going to multiple applications to search, and ultimately becoming more and more frustrated?  Hopefully the answer is no.  In this vlog, my aim is to demonstrate how you can take internal search to the next […]

Your Parent’s World is Not Your World

So, day one of London’s Taxonomy Bootcamp 2019 is well under way.  Every day is a school day, so I am taking in a lot of information from the very interesting and informative sessions so far. Not least is Emma Chittenden’s keynote, “That word you keep using? I don’t think you know what it means”, […]

Everything That Was Sci-Fi When I Was a Kid is Now Real

I was delighted to recently join the BA Insight Shared Insights Podcast to talk about how everything that was Sci-Fi when I was a kid is now real. It’s sometimes hard to remember that fact when sitting in traffic and struggling to hear people on conference calls, or wondering when a download will start… But […]

A Picture is Worth More Than a Thousand Words

I am asked more and more by my clients and prospects if we can help them with identifying, analyzing, and tagging image and video files in their enterprise. This is not surprising given that the modern enterprise is creating and storing an ever-increasing amount of videos and images either as standalone files or contained inside […]

2019 Contrary Predictions

2019 Contrary Predictions

It seems that at the start of every year, people spend time predicting what will happen that year.  Since it’s the start of spring, and I’ve only got 9 months of this year ahead of me, I figured a different approach was needed.  I’ll take a shot at predicting what won’t happen.

State of AI Report Should Thank the Search Market – Deloitte

Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” was released. The full report is well worth the time to read, but after we closed out 2018, I couldn’t get one section of the report out of my mind. Specifically, the first of their three core findings that […]

Why Can’t I Just Ask a Question?

Why don’t computers work like people think?  Why can’t I just ask a simple question when I want to search for something? The internet revolution has changed society forever.  Even with all the advancements, computers and computer interfaces (UI) have not always been “people” friendly, and that is an understatement.

Tech Disruption in 2018

Forbes recently posted an interesting article on nine disruptive tech breakthroughs in 2018.  I found it to be a good read and saw some real parallels within the search industry.  I’ve shared my thoughts on these points below.  The full article can be found here, and I’ve included excerpts from each of their disruptors.

Are We in an AI Revolution? Part Three of Three

Welcome to part three of “Are we in an AI revolution?”. If you haven’t already, be sure to read Part One here and Part Two here. We left off with a deep dive into the categories of AI capabilities.  Let’s now bring this all back around with some real-world guidance in terms of AI and […]

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