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Transform Knowledge Management to Enhance Customer Value

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Resistance to change, obsolete technology, security concerns, and outdated information all rank as top challenges associated with establishing effective knowledge management (KM)

Join Sarah Hirebet (Andrews), Lawyer and KM Leader at Stradley Ronon, for a fascinating look at the firm’s innovative ‘knowledge intranet’ transformation journey. Leveraging a collaborative vendor partnership and an agile, data-driven approach, the firm implemented a modern knowledge sharing solution tailored to their client service culture. Attendees will also gain insights into Stradley’s change management efforts and strategic vision for continuous knowledge management improvement to deliver more value to clients.

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RECORDED:
October 2024

Learn how Stradley Ronon tackled resistance to change, obsolete technology, and security concerns in their knowledge management transformation.

*Please note that this webinar is being hosted with our partner, Clearpeople. All registration information is shared with both companies.

Sarah Hirebet

Director of Knowledge Management at Stradley Ronon

Key Takeaways:

  • Overcoming KM Barriers: Learn how Stradley Ronon tackled resistance to change, obsolete technology, and security concerns in their knowledge management transformation.
  • Agile, Data-Driven Approach: Understand how leveraging a vendor partnership and a data-driven methodology led to the development of a modern knowledge-sharing solution.
  • Change Management Insights: Gain insights into Stradley’s change management efforts and their strategic vision for ongoing KM improvements to enhance client service delivery.
  • Client-Centered KM Strategy: Discover how a tailored solution can align with client service culture for greater success.
Sarah Hirebet

Speaker

Sarah Hirebet (Andrews), Lawyer and Knowledge Management Leader (Stradley Ronon)

Sarah Hirebet (Andrews) is responsible for creating and evangelizing Stradley Ronon’s knowledge management program. Her goal is to empower practice innovation by leveraging what people know, amplifying this know-how with technology and designing processes that are more efficient, more accurate and more joyful. She has spent more than 15 years in Big Law enhancing the way that teams tackle legal and operational projects.

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