OpenText Documentum is an enterprise content management software solution that lets organizations simplify, organize, control, and provide secure access to content.

BA Insight’s OpenText Documentum Connector securely indexes both the full text and metadata of Documentum objects into the search engine, enabling a single searchable result set across content from multiple repositories. This is unlike some other connectors that surface Documentum records in the SharePoint (or other portal) environment one at a time for process management.

The BA Insight OpenText Documentum Connector provides full security and operates at high throughput to minimize crawl times while maintaining a low performance impact on Documentum. It only requires read access, and there is no need to install client software on any Documentum server. This results in seamless and simultaneous access to all Documentum content. A single consolidated search index referencing Documentum content, along with content from other repositories, is surfaced as a single unified result set with appropriate relevancy ranking and faceted navigation. Common and consistent metadata can be created across all sources using BA Insight’s Classification Software to provide enhanced findability and navigation.

Our OpenText Documentum Connector addresses key requirements that are challenging to implement through custom solutions:

  • Indexes every desired item with a very high throughput. Many BA Insight customers have millions of documents or even hundreds of millions. Just 1 million documents indexed at 1 document/second would take over 11 days for a full crawl!
  • Is light touch, minimizing the impact on the source system without impacting the performance of the source system.
  • Only surfaces the content that users are permitted to see.
  • The source system retains the master information and the search index has only a representation (pointers). Users expect to click on a search result and be working on the original item or document.

Future-proof Your Investment

As new versions of the search platforms are released, new features and functionality are introduced, and the same is true of new releases of OpenText Documentum. BA Insight takes on the burden of keeping the connector up to date for both Documentum and the respective search engines. The upgrades are easy to do and can be done by your IT organization. It is simply a matter of accessing the BA Insight customer portal, downloading the latest release, and installing and configuring it. If desired, our professional services team can handle the upgrades.

Platforms Supported:

  • Amazon Kendra
  • Amazon OpenSearch Service
  • Azure Cognitive Search
  • Elasticsearch
  • Microsoft Search
  • SharePoint Online
  • SharePoint On-Premise
  • Solr

Drive Productivity

By connecting Documentum to your preferred search engine, you increase adoption of your intranet, improving organizational efficiency and productivity. The upgrades can be done by your IT organization. It is a matter of accessing the BA Insight customer portal, downloading the latest release and installing and configuring it. Or, if desired, our professional services team can handle the upgrades.

Contact us today to learn more.