In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few common themes as to why SharePoint intranet projects fail. And, if your employees hate your intranet, then they won’t use it, no matter how much training you provide or how many user guides you prepare. At the end of […]
Category Archives: Blog
Back in March I did an analysis of “the Good, the Bad, and the Ugly” of SharePoint 2016 (you can see our recorded webinar on this here). This was just after the Release to Manufacturing (RTM) of SharePoint 2016. I went through it in four areas: Infrastructure, User Experience, Compliance, and Hybrid. There was a lot […]
One of the things I get asked most often is “What Makes Good Enterprise Search”? Every enterprise is different, so there is not a universal solution, but there are things that are common across every successful Enterprise Search project I’ve encountered.
The Microsoft Ignite conference was a whirlwind – vastly broad in the range of content, and full of news. One of my favorite areas is the Mobile and Intelligent Intranet introduced as a theme in the Future of SharePoint. At Ignite, Mark Kashman and Adam Harmetz had a great session titled Discover what’s new and what’s coming […]
Working at BA Insight I talk to customers and prospects every day about the challenges they face in providing an intranet experience that users really like. I pulled together some notable stats on intranet usage across multiple enterprises, as well as the characteristics of intranets that users either love or hate. Here they are in […]
Intranets may seem like an old concept, but they’re having a resurgence. The number of intranet “renovation” projects is up, and many of these projects are “teardowns” looking to leapfrog into a much better employee experience by starting fresh. There has been a rash of new products coming on the market touting “ready to use” intranets in […]
During my tenure at BA Insight, which is approaching three years, I have read lots of articles and research reports that illustrate the challenges that enterprises of all sizes are experiencing with users not being able to find and/or access critical information within their organizations. Information that is vital to these users effectively performing their jobs.
I love sports, no matter what sport it is. I love watching them and playing them, especially global sporting events like the footballing World Cup and the baseball World Series to name but a few, and they don’t come bigger than the Olympics.
I’m not an IT guy. There, I said it. I’m not a programmer or a developer. When I look at SharePoint, I’m not seeing it from the perspective of someone who can dig into the guts of the code and make it dance for me. I’m thinking about the business problems it can solve for […]
At BA Insight, my team and I are often asked which metrics should be used to measure the effectiveness of an enterprise search implementation and the values that represent success. So, based on data from hundreds of our enterprise customers, we developed the following infographic to illustrate the minimum benchmarks required for success. Achieving these […]
