Create Powerful, Connected, Intelligent Search Solutions
Transform Digital Interactions
Web-like search that provides transformative, connected search experiences for all kinds of users.
Amazon Kendra is an intelligent search service powered by machine learning. It reinvents search, and when coupled with BA Insight it enables employees, customers and website visitors to easily find the information they are looking for, even when it’s scattered across multiple locations and content repositories within an organization.
Using BA Insight for Amazon Kendra, your users can get the right answers to their questions, right when they need them, wherever they are.
The New World of Search, Powered by
Personalized
Connected
In-App
Starting with BA Insight for Amazon Kendra is as easy as
1, 2, 3, 4, 5
Migrate traditional keyword search engines into Amazon Kendra, enabling cognitive search on a single unified platform.
Combine existing enterprise, application, departmental, portal or website search solutions, like Elasticsearch, with Kendra, enabling cognitive search and natural language queries side by side.
Power Kendra search by using BA Insights 90 plus connectors, to enable intelligent search experiences.
Move from Amazon CloudSearch, to Kendra, enabling a web-like search experience, powered by machine learning.
Complement Office 365 by combining Amazon Kendra with Microsoft Search, for a single unified web-like search experience.
Personalized
Internet-like user experience
Powered by BA Insight’s SmartHub
BAI’s SmartHub provides a complete Amazon Kendra UI framework, delivering Amazon Kendra answers to natural language questions. It additionally enables capabilities such as Natural Language intent modeling (through integration with Amazon Lex), Bots, and Machine Learning-based recommendations for personalized information delivery for Amazon Kendra content. It includes a UI that takes advantage of standard web technologies such as HTML and CSS, and it also has APIs to enable integration with your own UI.
Connected
Over 90 enterprise systems
Powered by BA Insight’s ConnectivityHub
ConnectivityHub is our highly scalable, purpose-built platform upon which we build ingestion connectors for business and enterprise systems to Amazon Kendra. It is also used by our customers to develop their own connectors.
Relevant
Automated and intelligent meta tagging
Powered by BA Insight’s AutoClassifier
BA Insight’s AutoClassifier has been integrated with best of breed AI capabilities from Amazon Web Services and uses text analytics, Amazon Comprehend, Amazon Rekognition and Amazon Comprehend Medical to create metadata. Automatically generated metadata provides the detailed tagging and categorization of enterprise content that is required to deliver quality search results and experiences.
In-App
Easily embed intelligent search with Amazon Kendra into business applications
Powered by BA Insight’s Applications
Purpose built applications that plug-in directly where your users already are. Deliver AI-driven search directly to users, whenever they need.
Benefits of Amazon Kendra
Unified Experience: Combine information from multiple enterprise systems and run an intelligent, internet-like, search experience for customers and employees.
Get better answers upfront using natural language: Use natural language questions in addition to just simple keywords to get the answers you’re looking for. Kendra will return an exact answer from within a document, whether that is a text snippet, FAQ, or PDF document.
Fine-tune search results: Kendra’s deep learning models come pre-trained across 14 industry domains, allowing it to extract more accurate answers across a wide range of business use cases from the get-go. You can also fine-tune search results by manually adjusting the importance of data sources, authors, freshness or by using custom tags.
Deploy with just a few clicks: Setup is quick, giving you faster access to Kendra’s intelligent search capabilities compared to setup times associated with conventional search solutions.
Scale-up: Pay as you grow. If you are hitting the limits of SharePoint search, you can use Amazon Kendra to supplement your existing search and present users with a single unified result set through SmartHub.
Managed Service: Lower total cost of ownership using a fully managed search service on AWS. No need to manage servers, infrastructure or reliability with automatic multi-AZ deployment.