The mission of BA Insight’s customer support team is to ensure our customers’ successful use of BA Insight solutions and be viewed by our customers as a key business partner that provides world-class support, services, and expertise, as well as timely and appropriate information.
BA Insight customers have unlimited use of our web-based support portal built using the BA Insight Software Portfolio and Microsoft SharePoint. Within the portal, customers have access to FAQs, a detailed knowledge base, documentation and software downloads, discussion forums, case submission and management, and much more. Try the full-featured, search-driven front end, leveraging BA Insight’s Applications, Connectivity software, and Classification software. We expect you’ll find what you are looking for with ease.