Smart Analytics

SharePoint Platform

Drive ROI, Improve Productivity, and Manage Risk Around Your Enterprise Applications

The SharePoint Analytics Platform was developed using the latest in business intelligence from Microsoft including Power BI. It maintains a rich and accurate definition of the authenticated user population for each target application harvesting detailed, time-stamped information around each user’s interaction with the application. Using sophisticated data warehousing, cube, and reporting technologies, it creates intuitive, interactive dashboards that visualize how well and widely the application is being used.

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    Power BI-Based Reporting. SharePoint Analytics provides an extensive, richly visual reporting suite. By leveraging the latest developments in Microsoft Power BI, it delivers KPI and trend-driven reports that provide a concise commentary on the state and performance of your investments. The reports are highly interactive and give you comparative analytics by office location, department and job title with a single click.  SharePoint Analytics' unique ‘Cube + Power BI’ architecture means custom report development is exclusively ‘drag and drop’.
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    Multi-Dimensional Cube-Based Architecture. Using a combination of IIS log processing and script injection, it captures a time-stamped record of detailed metadata around each user’s interaction with SharePoint. All this data is blended within a Microsoft SQL Server Data Warehouse and pushed onto a SQL Server Analysis Services multi-dimensional cube with a vast array of pre-built Measures. We use Microsoft Power BI (hosted or on-premises) to interrogate the Cube and to create a great self-service reporting experience.
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    Rich User Insights. The SharePoint Analytics platform maintains a rich and accurate definition of the authenticated user population for each target application via synchronization with Active Directory and/or any other relevant sources of user profile data.
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    Custom Dashboards and Reports. An extensive reporting suite plus simple ‘drag and drop’ custom report development.

Key Platform Capabilities

By leveraging the latest developments in Microsoft Power BI, it enables the delivery of KPI and trend-driven reports that provide a concise commentary on the state and performance of your investments:

  • Usage and User Reports - Enterprise-wide views of user behavior across multiple on-premise and cloud-based systems
  • Content Reports - Get a clear picture of total click activity, real-time and over any time period, in relation to each element within every one of your site pages
  • Heat Maps and Click Path Reports - Compare the navigation patterns of different user types with path analysis visualizations across the farm (site to site) and within any site (page to page)
  • Contribution Reports - Track all contributions to document libraries and SharePoint lists so you always know who, how, and where content is being added or modified
  • Platform Reports - Manage the evolution of your SharePoint ‘estate’ with all the data you need around site creations and your active and inactive sites
  • Audit Reports - User audit reports allow you to select a user and generate any number of detailed insights into exactly when, where, and how they have interacted with your SharePoint environment
  • Error Reports - Keep on top of fundamental user experience issues through comprehensive reporting around errors (e.g. broken links) and page/document loading speeds
  • Custom Reports - Our flexible and powerful reporting engine allows for easy creation of custom reports against a wide variety of SharePoint data, allowing flexibility in driving to the specific analytics important to your organization

Use SharePoint Analytics to:

Increase User Engagement 

Are you able to easily determine if all of your employees reviewed the latest posted safety procedures? What if most of your users only access your intranet to view today’s lunch menu? These are common problems faced by intranets that lack engagement and adoption. Identifying these issues, and correcting them, does not have to be difficult. Smart Analytics Content and Collaboration Analytics for SharePoint provides specific reports and easy to understand visualizations that identify challenges, allow for specific strategies to drive engagement, and benchmark performance.

Validate That SharePoint is Delivering Results

SharePoint is a significant investment for organizations, involving teams from multiple departments, varied stakeholders, and impact to the majority of users. That level of commitment requires a deep understanding of the results being delivered by the platform. With Smart Analytics Content and Collaboration Analytics for SharePoint, it becomes easy to show the impact and value being delivered to your organization.

Improve Performance and Satisfaction

Many SharePoint deployments aim to provide increase efficiency in the management of, and interaction with, organization content. The only way to accurately measure the efficiencies offered by the platform is to see how users interact with the system, how they consume and share content, and how they deal with not finding the correct information. Smart Analytics Content and Collaboration Analytics for SharePoint captures and reports on this end-user activity, effectiveness of the system, and the methods in which users access and collaborate on content. This information provides key data that can show issues with performance, content organization, or overall findability/ease of use.