Documentum Connector for SharePoint

OpenText Documentum is an enterprise content management software solution that lets organizations simplify, organize, control, and provide secure access to content.

SharePoint 2013 provides a standard data connector for Documentum. However, it is not considered an enterprise-grade connector and many organizations have challenges implementing it.
BA Insight’s Documentum for SharePoint Connector securely indexes both the full text and metadata of Documentum objects into SharePoint’s search engine, enabling a single searchable result set across content from multiple repositories. This is unlike some other connectors that surface Documentum records in the SharePoint environment one at a time for process management.

The BA Insight Documentum Connector provides full security and operates at high throughput to minimize crawl times while maintaining a low performance impact on Documentum. It only requires read access, and there is no need to install client software on any Documentum server. This results in seamless and simultaneous access to all Documentum content. A single consolidated search index referencing Documentum content, along with content from SharePoint and other repositories, is surfaced as a single unified result set with appropriate relevancy ranking and faceted navigation. Common and consistent metadata can be created across all sources using BA Insight’s Content Classification Software to provide enhanced findability and navigation.


Our Documentum for SharePoint Connector addresses key requirements that are challenging to implement through custom solutions:

  • 1
    Indexes every desired item with a very high throughput. Many BA Insight customers have millions of documents or even hundreds of millions. Just 1 million documents indexed at 1 document/second would take over 11 days for a full crawl!
  • 2
    Is light touch, minimizing the impact on the source system without impacting the performance of the source system.
  • 3
    Only surfaces the content that users are permitted to see.
  • 4
    The source system retains the master information and the search index has only a representation (pointers). Users expect to click on a search result and be working on the original item or document.

Future-proof your investment for new SharePoint versions and O365

With each successive version of SharePoint, Microsoft extends its core capabilities, and the same is true of new releases of Documentum. BA Insight does the hard work of keeping the connector up to date for both Documentum and SharePoint. In addition, the Documentum for SharePoint Connector also supports O365 through Cloud SSA. In fact, we support current versions of SharePoint, including 2010, 2013, 2016 and Office365.

The upgrades can be done by your IT organization. It is a matter of accessing the BA Insight customer portal, downloading the latest release and installing and configuring it. Or, if desired, our professional services team can handle the upgrades.