Do you ever feel like change sneaks up on you? Or feel surprised at how much progress you’ve made over the course of time, when you don’t notice it day by day?
Chief Technology Officer
Jeff Fried is focused on strategic applications of search technology. He came to BA Insight from Microsoft where he served as technical product manager for all Microsoft enterprise search products. Jeff was also VP of Advanced Solutions at FAST Search and Transfer, where he scoped out high end search solutions, rolling them into delivery and into future product features.
Jeff is a frequent speaker at numerous industry events, including the US and European SharePoint Conferences. He also holds 15 patents, has authored more than 50 technical papers, and has led the creation of pioneering offerings in next generation search engines, networks, and contact centers. He is a co-author of several books, two recent ones being: Professional SharePoint 2010 Development and Professional Microsoft Search.
“Jeff, do you have any insight into how people really use Delve? People are asking me because of the recent announcement…I am confused about whether/how to roll it out, and it seems like a moving target. Can you shed some light on it please?”
I get this kind of email regularly. Last week, after Microsoft announced a set of updates to Intelligence-powered search, Delve, and Microsoft Graph, I had six emails like this. Hence this blog post – I’ll lay out the actual news, with some context, plus some observations and tips about how to take advantage of Delve.
Today BA Insight announced a new version of our Visual Refiners application (you can read the announcement here. The focus of this release is bringing mobile search to Office 365 – so in addition to the core features of Visual Refiners, we’ve added support for:
Last week we announced a new version of our AutoClassifier (you can read the announcement here). This release has many new features and capabilities, including the addition of machine learning into the AutoClassifier. There is remarkable power in machine learning, and we’re excited to add this to our products.
Today BA Insight announced a strategic and exclusive partnership with NGAGE Intelligence to develop a Next-Generation Analytics Platform. By the end of Q2, we expect to have a new platform available which will give our customers unparalleled insight into user interaction across multiple systems. We're leveraging technology from both companies as well as the latest in business intelligence from Microsoft to bring a unique solution to market quickly.
In my previous blog article, I set the stage for this year’s predictions by looking at my predictions for 2015 (the first year I made predictions) and 2016. My track record definitely improved and I got 8 out of 10 predictions correct last year. I also declared that I would make 2017’s predictions much more measurable.
It’s that time again. It's become a bit of a tradition to lay out predictions for the coming year at the beginning of January. For me, it's a relatively recent tradition I started in 2015. My predictions focus around search, digital workplaces, and market dynamics involving Microsoft. This year I started by recording a podcast, where I was interviewed about my 2017 predictions (you can listen to it here).
Back in March I did an analysis of “the Good, the Bad, and the Ugly” of SharePoint 2016 (you can see our recorded webinar on this here). This was just after the Release to Manufacturing (RTM) of SharePoint 2016. I went through it in four areas: Infrastructure, User Experience, Compliance, and Hybrid. There was a lot more Good than anything else, but there were definitely some Ugly points. Here’s a summary slide from that Webinar...
The Microsoft Ignite conference was a whirlwind - vastly broad in the range of content, and full of news. One of my favorite areas is the Mobile and Intelligent Intranet introduced as a theme in the Future of SharePoint. At Ignite, Mark Kashman and Adam Harmetz had a great session titled Discover what's new and what's coming to the SharePoint Mobile and Intelligent Intranet. You can view it on the Microsoft Technical Community site here.
Intranets may seem like an old concept, but they're having a resurgence. The number of intranet "renovation" projects is up, and many of these projects are "teardowns" looking to leapfrog into a much better employee experience by starting fresh. There has been a rash of new products coming on the market touting "ready to use" intranets in the last year, most of which are frameworks from intranet consultants and integrators who know that the appetite for long, custom projects is gone.
What's going on?
The folks at the European SharePoint Conference (ESPC) not only put on an excellent conference every fall, but they also do a great job soliciting high-quality content about SharePoint and distributing educational materials to the community. I've enjoyed working with them and speaking at ESPC the last couple of years, and now I've started contributing content for the European SharePoint community more actively.
If you haven’t already heard of Elasticsearch, or Elastic, you’re in a dwindling minority. A year ago there were 20 million downloads of Elasticsearch, and now there are 50 million, so the word is definitely out. Elasticsearch is an open-source search stack, started in 2010, that has since grown exponentially and provides users with the power of enterprise search and the flexibility of customizable software.
Springboard, a new search facility within Google Apps, was announced Monday along with an update to Google Sites. Springboard provides a unified search facility that ties together Google Apps for Work, and will also uncover files located in any Google business app, including Google Drive, Gmail and contacts.
The news last week of Recommind's acquisition had me singing "It's a new dawn". Why?Although the acquisition was undoubtedly motivated first and foremost by Recommind's e-Discovery technology and business, I think there's a strong chance this will be good news for their Enterprise Search customers. OpenText has the resources to succeed with search in a commodity market, a market focus that complements Decisiv's differentiators, and a track record of making acquisitions successful.
For years I, and my colleagues at BA Insight, have been promoting the core idea that enterprise search and intranets are not about the search engine technology, but about the user’s experience with the implementation of the overall application.Continue reading