BA Insight Adds WestKM Metadata to Content From Many Systems at Any Scale
Tags content from 50+ sources with up-to-date litigation and transactional law references to boost legal firm productivity
“Previously, we could only run a small fraction of our documents through WestKM, limiting the amount of metadata we could extract from our documents”, said Mike Tominna, Senior Manager of Web & Search Systems at DLA Piper. “Now we can use WestKM’s categorization and entities on all of them consistently. BA Insight has consistently delivered for us, and they have found a very innovative approach to a tough problem. This is just one example of a search based application we have worked with BA Insight on, in continuation of a great working relationship.”
BA Insight’s software sends content to WestKM for analysis against up-to-date categories and entities, without slowing throughput or requiring WestKM to index the content. Content from any and all of BA Insight’s 50+ connectors can be tagged while crawling and indexing it into SharePoint’s search facility, while maintaining short crawl times and ensuring that search results are fresh. Categories can change, or new judges and attorneys can be added, without forcing the system to re-crawl and re-process every document. Tags from WestKM can be combined with firm-specific tags generated by BA Insight’s AutoClassifier product as well. The resulting metadata improves search and powers applications such as our Matter Comparison application.
“Our legal customers have been clamoring for a high-performance, high-scale way to do this, and we listened” said Jeff Fried, CTO of BA Insight. “We’re committed to helping our customers get the most out of their current infrastructure investments, such as SharePoint and WestKM. We’ve seen this pattern across many industries, and that perspective helped us find a general solution which performs well at scale.”
About BA Insight
BA Insight’s software addresses the Speed to Information challenge organizations face by quickly connecting SharePoint users to the knowledge they need – linking key enterprise systems with an easy-to-implement, use and upgrade software portfolio. Our software enhances SharePoint out-of-the-box, increasing user adoption while decreasing user complaints. It replaces slow, high effort, and expensive customized approaches with easy to use, off-the-shelf software.
Our software portfolio includes connectors and federation to provide secure connectivity to a wide variety of systems; classification that increases findability using auto-tagging, metadata generation, and text analytics; and applications with search squarely at the interface of users and information.
Hundreds of organizations and millions of users benefit from BA Insight’s software on a daily basis to provide compelling intranets that people love to use including Australian Government Department of Defence, CA Technologies, Chevron, Deloitte, Ford Motor Company, Keurig Green Mountain, Pfizer, and Travers Smith. BA Insight is a Microsoft Gold Certified Partner, a member of the Microsoft Enterprise Cloud Alliance, and an Elastic Partner.